Value City Furniture is no longer in business. Its own site confirms it: all Value City Furniture and American Signature Furniture locations are closed, the company filed Chapter 11, gift cards are no longer accepted, and returns and exchanges aren’t being processed. There’s no discount to check because there’s no store left to offer one.
What Happened
Value City Furniture’s parent company, American Signature Inc., closed every store during its Chapter 11 process. If you have an open deposit or a pending order, the company’s own FAQ points to a claims process through its bankruptcy administrator, Verita, rather than a normal customer service line.
Q&A
Q: Does Value City Furniture have a first responder discount?
A: No. The company has closed entirely, confirmed directly on its own site.
Q: I have an order or a deposit with them, what do I do?
A: Value City Furniture’s own site directs open claims to its Chapter 11 claims agent, Verita, rather than normal customer service.
More Information:
Confirmed directly on Value City Furniture’s own site, which now serves only Chapter 11 case information.