Lorex’s own pages name no first responder or military discount. The one program on its site that touches emergency services is a not-for-profit application for organizations, not a discount for you. What does exist for a personal buyer is cash back on Lorex orders through Active Junky, which pays you after the order is approved instead of lowering the price at checkout.
Lorex sells security cameras, video doorbells and recorder systems for homes and businesses. Its store menu lists security cameras and systems, wireless smart home security cameras and accessories, and a banner on the store promises no monthly fees. It also runs a Lorex Rewards loyalty program, where members earn points on purchases that can be redeemed to save on future orders. That’s a store program open to every customer, not a first responder benefit, but it’s worth knowing about because of how it interacts with cash back (more below).
How To Get The Lorex First Responder Discount
There’s no discount to claim on Lorex’s side. The addresses you’d expect for a military or first responder discount page on lorex.com lead to the same not-found page the site shows for an address that doesn’t exist, and ID.me says it isn’t aware of a Lorex discount for first responders. The route that does exist is cash back through Active Junky. Active Junky’s FAQ says all you have to do is create a free account and click through one of its links before you shop.
- Create a free Active Junky account, or sign in if you already have one.
- Open Lorex’s page there and use its Shop Now button. Don’t click through another coupon or cash back site on the way.
- Place the order online. Active Junky says orders where you give your card details over the phone or live chat with the retailer can’t be tracked.
- Watch your Active Junky account. Its FAQ says its confirmation email generally shows up within an hour, though some retailers take a full business day to process the order.
What Lorex’s Own Pages Show
Lorex’s home page, its promotions page, its rewards page and its refund policy name no first responder, military or community discount. The Not-for-profit Support Program is the one place emergency services appear: its application lists Emergency Services (for example police and fire) among the organization types, and it asks for a nonprofit registration number and a copy of a registration document. It’s a form for organizations, not a personal discount, so a firefighter or officer buying cameras for a house isn’t the applicant.
Two things on Lorex’s side do help any buyer. Its refund policy offers free 30-day returns on purchases from the Lorex site, and it has a best price guarantee: if a Lorex-branded product you ordered from the site drops to a lower price within 30 days of purchase, Lorex says it will match the new price. Both apply only to orders from Lorex’s own site.
What To Watch With The Cash Back
Active Junky’s Lorex page carries an exclusion: cash back isn’t paid on a named email sign-up code or on any coupon or promotional code not listed on Active Junky. Its FAQ adds that using rewards points, gift cards or certain discounts may prevent cash back from being credited. If you plan to redeem Lorex Rewards points, expect that order to be at risk, and decide which one you’d rather have before you check out.
Timing matters too. Active Junky says orders stay in pending status until its partner stores approve them, and that while pending they may still be subject to cancellations or reversals. Lorex gives you 30 days to return a product, so an order you send back can be reversed. Active Junky also says it can’t be combined with other coupon or cash back sites, because retailers pay only one partner for the referral. The rate on Active Junky moves, so read it on the Lorex page there instead of relying on a number here.
Q&A
Q: Does Lorex have a first responder discount?
A: Lorex’s own pages name none, and ID.me says it isn’t aware of one. The route that does exist is cash back through Active Junky.
Q: What is the Lorex Not-for-profit Support Program?
A: An application for organizations. It lists emergency services such as police and fire among the types of organization that can apply, and it requires a nonprofit registration number and a registration document, so it isn’t a discount for an individual buyer.
Q: Does Lorex accept returns?
A: Yes. Its refund policy offers free 30-day returns on purchases from the Lorex site, with some product categories on shorter return periods.
Q: Will phone orders earn cash back?
A: No. Active Junky says it can’t track a purchase where you gave your card details over the phone or live chat with the retailer.
Q: Can I use Lorex Rewards points and still earn cash back?
A: Active Junky says rewards points, gift cards and certain discounts may prevent cash back from being credited, so don’t count on both.
More Information:
Lorex’s programs and Active Junky’s terms can change, so check both before you order. For a camera brand with a named first responder program, see the Arlo first responder discount or the Ring first responder discount, or browse our tech discounts.