Kangaroo doesn’t have a first responder discount on any page that loads for a reader, and its terms hold a safety detail worth reading before you rely on a new system. During the trial period after activation, Kangaroo says it won’t notify authorities about an alarm, even a real one.
Kangaroo’s home page, titled “Kangaroo Home Security | Simple and affordable alarms and sensors,” lists a money back guarantee and live agents seven days a week. It also promotes a new video doorbell, described as “livestreaming, two-way talking, person-detecting,” plus indoor and outdoor cameras sold in bundles with Cam Protect, which includes “$250 of theft and damage reimbursement.” The company behind it is Roo, LLC, according to its privacy policy.
How To Get The Kangaroo First Responder Discount
There’s no discount to claim. Kangaroo’s home page and its legal pages (privacy policy, terms of use, terms of sale and terms of service) name no first responder, military or group offer. Two limits apply to that statement. Kangaroo’s site is a single-page app that answers every address, real or made up, with the same home page, so guessing at an address like /first-responders proves nothing. And its help center is a Zendesk site that blocks automated readers, so it wasn’t read; an article in there can’t be ruled out. If you want a firm answer, call the number on the home page and ask whether any group rate exists, then ask for the answer in writing.
If you buy anyway, the one route to money back is a Fluz virtual card, a general-purpose card that earns cash back on whatever you pay with it. Fluz has no page for Kangaroo, so that’s a general fallback and not a named Kangaroo offer, and Fluz’s rate moves.
The Trial Period In The Terms
Kangaroo’s terms of service say that if your services include emergency dispatch, you get a three-day period after activation to practice using the system. During that period, the terms say Kangaroo has no obligation to notify authorities, responsible parties or any third-party responder, and will not, even if an alarm signal is caused by an actual emergency. The only notice you get during the trial is through the app. The terms also say that if you ask to skip the trial period, it still takes time to bring the system online with the monitoring facility. Read that section before you leave a newly installed system on its own.
Cancellation And Price Terms Worth Knowing
Kangaroo’s terms say “There are no termination fees.” The same paragraph also says that if you terminate without cause, you owe monies “that would be due for the remainder of the subscription Term,” so ending early still means paying for the term you signed. Subscriptions renew automatically for the same length of time unless you give notice at least thirty days before the term ends. On price, the terms of sale say Kangaroo “does not provide price protection or refunds in the event of a price drop or promotional offering.” If a sale starts a week after you order, the difference isn’t coming back.
What The Cash Back Check Found
Price.com lists Kangaroo and says “Cash back and coupons are not currently available for Kangaroo.” TopCashback has a Kangaroo page, but it shows no cash back rate. MaxRebates has a Kangaroo page too, but it lists only a reward for uploading receipts and no rate for ordinary online purchases through its link. Rakuten, Active Junky, Hoopla Doopla and Shoptastic don’t carry Kangaroo, and Fluz has no page for it. With no named online offer anywhere, this page is filed as unavailable instead of as a cash back post.
Q&A
Q: Does Kangaroo have a first responder discount?
A: None of the Kangaroo pages that load name one. Its help center couldn’t be read, so call and ask if you want a firm answer.
Q: Will Kangaroo send help during the trial period?
A: The terms say it has no obligation to notify authorities or responders during the three-day trial period after activation, even for an actual emergency, and that you’ll be notified through the app.
Q: Are there termination fees?
A: The terms say there are none. They also say that if you terminate without cause you owe what would be due for the rest of the subscription term.
Q: What if the price drops after I buy?
A: Kangaroo’s terms of sale say it doesn’t provide price protection or refunds for a price drop or promotional offering.
Q: Is there any cash back on a Kangaroo order?
A: Price.com says cash back isn’t currently available, and the other cash back sites checked list no online rate. A Fluz virtual card is a general-purpose fallback, not a Kangaroo offer.
Q: Which alarm company does name first responders?
A: SimpliSafe’s program names police, fire and EMT, and Cove gives an extra discount to first responders through ID.me. See our SimpliSafe first responder discount and Cove first responder discount pages.
More Information:
Kangaroo’s terms and offers can change, so read them before you buy. For other do-it-yourself security savings, browse our tech discounts, or see the Ring first responder discount if a video doorbell is what you’re after.