Empower Pharmacy takes 25% off all of its compounded medications for military, federal and state law enforcement, firefighters and EMTs, and it asks to see your ID card, badge or DD214. The offer sits on Empower’s own program page and in its FAQ, and because it runs through a prescription, the first step happens in your provider’s office, not on a checkout page.
Empower Pharmacy describes itself as a 503A compounding pharmacy and 503B outsourcing facility, and it fills prescriptions only within the United States. It says it’s licensed in all 50 states, with a note that licensing is subject to change, and that it accepts prescriptions from many licensed prescribers when the prescription is written within their scope of practice and with a valid patient-practitioner relationship. It also says it can’t put a price on a product without a prescription, since compounded medications differ from pharmacy to pharmacy. If you’ve never used a pharmacy like this, that’s the main difference from a drugstore counter: there’s no shelf price to compare.
How To Get The Empower Pharmacy First Responder Discount
Empower’s program page says “Please present your issued ID card, badge, or DD214 to qualify.” It doesn’t say where or how to hand that over, so plan on raising it as soon as Empower contacts you. The order the pharmacy describes looks like this:
- See a provider who can prescribe what you need. Empower says its clinical pharmacists can’t recommend a specific doctor, so this step is yours.
- Ask the provider to send the prescription to Empower Pharmacy. Empower’s patient page says to specify that you’d like it filled there.
- Expect a call from Empower. Its FAQ says that once the prescription arrives, a representative calls to collect basic information and talk through payment and shipping options. If you haven’t heard from them within 24 hours of your physician sending it, the FAQ says to call (877) 562-8577.
- On that call, ask for the Uniformed Services Discount and have your ID card, badge or DD214 ready. The program page says that if you have questions about qualifying, you can call the same number or submit an inquiry online.
Who Qualifies, As Empower Words It
The program page lists these groups: Military, Federal Law Enforcement, State Law Enforcement, Drilling Reserve, Fire/Rescue, EMT, Active Duty and Retired/Veterans. The FAQ spells it out a little further. It names the military branches, federal and state law enforcement (which it says includes agencies such as the FBI and DHS, plus wardens and prison security), firefighters, EMTs and the Department of Justice. Firefighters and EMTs are named in both places, so they’re the clearest fit for this site’s readers.
Local police departments, sheriff’s offices, paramedics and dispatchers aren’t named on either page. If you work in one of those roles, ask Empower before you count on the discount, and get the answer in writing.
What The Discount Covers
The page puts the 25% on “all of our compounded medications.” It says nothing about shipping charges, fees or the commercial prescriptions Empower also fills, so ask which of those the discount touches when you talk to the pharmacy. This post doesn’t describe any medication or what one is used for. That conversation belongs with your prescriber and the pharmacist.
Paying, Shipping And Returns
Empower says it doesn’t accept insurance, and it explains that compounded medications don’t carry the National Drug Code numbers many insurers reimburse against. Its FAQ says it takes cash, FSA cards and most major credit cards, including Visa, Mastercard, Discover and American Express, and it answers yes when asked about FSA or HSA cards.
On timing, Empower says most orders ship within 7 business days if the prescription arrives by 7:00 PM CST, and that it will first get your approval before filling a prescription unless otherwise specified. You can have it shipped to your home or pick it up from its Houston, Texas location. Returns are the part to read before you order. The FAQ says that under normal circumstances Empower doesn’t accept returned products because of governmental regulations, with limited exceptions handled through your account representative or the same phone number.
Q&A
Q: How much is the Empower Pharmacy first responder discount?
A: Empower’s program page says it’s 25% off all of its compounded medications for the groups it lists.
Q: Do firefighters and EMTs qualify?
A: Yes. Firefighters and EMTs are named on the program page and in the FAQ.
Q: Do police officers qualify?
A: Federal and state law enforcement are named. Local police departments aren’t, so call (877) 562-8577 and ask.
Q: What proof does Empower ask for?
A: An issued ID card, badge or DD214, according to the program page and the FAQ.
Q: Can I use insurance at Empower?
A: Empower says it doesn’t accept insurance. It does say it accepts FSA and HSA cards.
Q: Is there a first-aid supplier that names first responders?
A: My Medic does. It’s covered on our My Medic first responder discount page.
More Information:
Empower’s program and its pricing can change, so confirm the details by phone before you rely on them. For more health savings that name first responders, browse our health and fitness discounts.
