ecobee’s own site doesn’t offer first responders a discount, and ID.me says it isn’t aware of one either. What does exist is cash back on ecobee orders through Rakuten, which pays you after the purchase tracks instead of lowering the price at checkout.
ecobee sells smart thermostats and the gear that goes with them. Its site lists the Smart Thermostat Premium, Smart Thermostat Enhanced and Smart Thermostat Essential, SmartSensors for rooms and for doors and windows, a wired Smart Doorbell Camera and a SmartCamera with voice control, plus a Smart Security subscription. If your shifts leave the house empty at odd hours, a thermostat is one of the easier smart home upgrades to price out before you commit.
How To Get The ecobee First Responder Discount
There’s no discount to claim on ecobee’s side, so there’s no code to find and no verification to complete. The route that does exist runs through Rakuten, and the steps are short:
- Create a free Rakuten account if you don’t have one.
- Search for ecobee in Rakuten’s stores and open its page.
- Choose Shop Now so Rakuten sends you to ecobee’s site, then shop the way you normally would.
- Wait for the confirmation. Rakuten says you make a qualifying purchase and it emails you when Cash Back is added to your account.
What ecobee’s Own Pages Show
ecobee’s home page and offers page name no first responder, military or community program. They do carry offers that anyone can use. The offers menu lists “Sales & refurbished products” and “Refer a friend & save 15%,” and the sales page has a Certified Refurbished Thermostats section, so it’s worth a look before you pay full price for a new unit. The support menu also has a “Find an energy rebate” link, so check what it turns up for your address before you order.
ID.me’s own answer is the same: it says it isn’t aware that ecobee offers First Responders discounts. ecobee’s help center is a separate site that couldn’t be read, so it isn’t covered here. The pages that were read are the home page and the offers page, and neither mentions a first responder offer.
What To Watch With The Cash Back
Rakuten’s ecobee page lists a current cash back figure, and that figure changes, so check it on the day you order instead of counting on a number you saw weeks ago. Rakuten also lists an exclusion: Cash Back is not available on the purchase or redemption of gift cards or e-gift cards. If you’re buying an ecobee gift card for someone, it earns nothing.
Two habits protect the cash back itself. Start from Rakuten’s page every time you shop, because a purchase that begins somewhere else has nothing to track. And keep ecobee’s sale prices in view: the sale and the cash back are separate things, so compare the final price you’d pay with and without the sale before you click through.
If You’re Comparing Thermostats
Google does have a program for first responders. It takes 10% off at the Google Store through ID.me, and Google’s own Nest page says its thermostats help you save energy while you’re away. The details, including what the code excludes, are in our Google Nest first responder discount post.
Q&A
Q: Does ecobee have a first responder discount?
A: ecobee’s own pages name none, and ID.me says it isn’t aware of one. The route that does exist is cash back through Rakuten.
Q: How is cash back different from a discount?
A: A discount lowers the price at checkout. Cash back pays you after the order is confirmed, which is why Rakuten emails you when it’s added to your account.
Q: Does cash back apply to gift cards?
A: No. Rakuten’s exclusion says Cash Back is not available on the purchase or redemption of gift cards or e-gift cards.
Q: Does ecobee run any offers I can use?
A: Its offers menu lists sales and refurbished products and a refer-a-friend offer worded as save 15%. They’re open to anyone, not tied to your job.
Q: Will cash back track if I leave Rakuten’s page and come back later?
A: Don’t count on it. Start from Rakuten’s ecobee page each time you’re ready to buy.
More Information:
ecobee’s offers and Rakuten’s figure both change, so check each one before you order. For other thermostat and home technology savings, browse our tech discounts.
