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Safelite first responder discount
As the recession hit, Safelite sales remained flat and it faced the risk of shrinking to less than half its size. To stave off that fate, Feeney invested in big infotech that would boost productivity while improving customer satisfaction while revamping the sales and marketing processes for her company.
Cacchillo notes that his firm now requests customers enter information about their car’s year, make and model to streamline the quote process on its website; previously they needed to enter all their contact info – something which posed as an “huge barrier to entry”. As a result of these changes he says their conversion rates have seen a boost.
Safelite’s website is easy to use, enabling customers to select an appointment time online or over the phone and choose between same day repairs or side glass replacement within three days or four for windshields.
Safelite AutoGlass offers its employees and customers money-saving tips to assist in informed decisions, such as police officers, firefighters and EMTs being eligible for special discounts on windshield replacement services through Safelite AutoGlass’s website – police officers can utilize this offer at Safelite AutoGlass while EMTs may combine other offers as they see fit – such as through third-party providers or its online verification process if eligible. In addition, offering free inspections as well as providing emergency roadside assistance can all save them money!