Tello doesn’t have a first responder discount, so cash back through Rakuten is the way to save. ID.me says it isn’t aware that Tello offers First Responders discounts, and Rakuten pays cash back on new Tello plans.
Rakuten describes Tello as a U.S. mobile provider with phone plans under $30 a month. If you’re comparing prepaid carriers, cash back is the saving to line up before you sign up.
How To Get The Tello First Responder Discount
There’s no badge, code or verification step at Tello, so the savings come from cash back. It works like this:
- Open Rakuten with the button below and sign in, or join if you’re new.
- Go to Rakuten’s Tello Mobile page and click through to Tello’s site from there.
- Pick your plan and check out in that same visit. Skip any coupon code Rakuten doesn’t list, because it may void the cash back.
- Read the current cash back figure on Rakuten’s Tello page before you buy, since it changes.
- Check your total at checkout before you place your order.
What Rakuten Doesn’t Cover
Rakuten says cash back isn’t available on phones and SIM cards. It’s only available to new users and on the first payment of a subscription plan, so it fits someone starting a new line, not an existing customer renewing. Rakuten also says coupon codes it doesn’t list may void your cash back, so pick the code or the cash back for a given order. Rakuten adds the cash back to your account the same day, then pays through PayPal or check as soon as 15 days after your first purchase, then quarterly.
What You Get With Tello
Rakuten lists a build-your-own plan option, free unlimited texts, Wi-Fi calling, calls to 60+ countries and eSIM activation among Tello’s features. Those come with any plan you choose, whether or not you use cash back, so the saving is on top of what Tello already sells.
Q&A
Q: Does Tello have a first responder discount?
A: No. ID.me says it isn’t aware that Tello offers First Responders discounts, and Tello doesn’t list a program for them.
Q: How do I get cash back on a Tello plan?
A: Open Rakuten, go to its Tello Mobile page and click through to Tello before you shop. The rate moves, so read the current figure on Rakuten first.
Q: Does cash back work on a phone or SIM card?
A: No. Rakuten says cash back isn’t available on phones and SIM cards.
Q: Can I get cash back if I’m already a Tello customer?
A: Rakuten says cash back is only available for new users and on the first payment of a subscription plan, so an existing account may not qualify.
Q: Can I use a coupon code with the cash back?
A: Not safely. Rakuten says a code it doesn’t list may void your cash back.
More Information:
Rakuten’s terms and Tello’s plans can change, so confirm them before you order. For a carrier that does give first responders a discount, see our Verizon first responder discount post or our T-Mobile first responder discount post, or browse our tech discounts.


