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How To Get The Visible First Responder Discount

Visible doesn’t have a first responder discount, so cash back through Rakuten is the way to save. ID.me says it isn’t aware that Visible Wireless offers first responders discounts, and Rakuten pays cash back to new Visible customers who bring their number over from another carrier.

Visible is owned by Verizon and runs on Verizon’s 5G and 4G LTE networks. Its plans start at $25 a month with taxes and fees included, and there’s no contract. If you work nights and want Verizon coverage on a plain monthly bill, the saving comes from the cash back and not from your badge.

How To Get The Visible First Responder Discount

There’s no badge, code or verification step at Visible. The cash back works like this:

  1. Open Rakuten with the button below and sign in, or join if you’re new.
  2. Go to Rakuten’s Visible page and click through to Visible from there.
  3. Sign up as a new Visible customer and bring your current number over from your old carrier. Rakuten requires the port-in.
  4. Skip any coupon code Rakuten doesn’t list, because it may void the cash back.
  5. Keep your service active for at least 60 days. Rakuten pays only after Visible confirms you activated and stayed on for that long.
  6. Read the current cash back figure on Rakuten’s Visible page before you sign up, since it changes.
  7. Check your total before you place your order.

Who Can’t Get The Cash Back

The cash back is only for new Visible customers, and Rakuten limits it to one per member. If you sign up through Visible’s Bring-a-Friend referral program, you aren’t eligible. Rakuten adds the cash back to your account within a few months, and it isn’t paid out until every condition is met, so don’t count on it the week you switch.

What The Plan Includes

Visible’s plan is unlimited data, talk and text on Verizon’s 5G and 4G LTE networks, and its page says the monthly price doesn’t require a contract. It also includes unlimited talk and text to Mexico and Canada, plus unlimited use of your phone as a WiFi connection, so a hotspot on a shift doesn’t cost extra. Check the plan page for the current price and for the higher tier before you pick one.

Returning A Phone

If you buy a phone from Visible and want to send it back, you have to return it within 14 days of purchase. Returning a phone doesn’t cancel your service, which matters here because Rakuten’s 60 days of continuous service starts when you activate, whatever happens to the phone.

Q&A

Q: Does Visible have a first responder discount?
A: No. ID.me says it isn’t aware that Visible offers first responders discounts, and Visible doesn’t list a first responder program.

Q: How do I get cash back on Visible?
A: Open Rakuten, go to its Visible page and click through before you sign up. You have to be a new customer and bring your number from another carrier.

Q: How long until I get the cash back?
A: Rakuten needs Visible to confirm your service has been active for at least 60 days, then adds the cash back to your account within a few months.

Q: Can I use a coupon code with the cash back?
A: Not safely. Rakuten says a code it doesn’t list may void your cash back.

Q: Is there a contract?
A: No. Visible’s page says the monthly price doesn’t require a contract.

Q: How long do I have to return a phone?
A: 14 days from purchase, and returning it doesn’t cancel your service.

More Information:

Rakuten’s terms and Visible’s plans can change, so confirm them before you switch. If you want Verizon itself, see our Verizon first responder discount post, or browse our tech and wireless discounts.

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